What is Jaunt?
Jaunt.ca is brought to you by Wagjag.com and TravelAlerts.ca. At Jaunt, we're obsessed with finding and designing extraordinary travel experiences for the savvy tripper. Our seasoned team of travel experts handle the bothersome research, planning and haggling so you can concentrate on more agreeable decisions, like whether a spry weekend bag is truly more prudent than a roomy suitcase.

How do I get involved?
Simple. When you identify a Jaunt that suits your escapist needs, simply click the Buy Now button and follow the steps on screen. Once you've confirmed the purchase, your credit card will be charged and you will instantly be able to download and print your Jaunt voucher.

How much does it cost to register with Jaunt?
Zero it's free to register with the site and it's free to join our email list. By signing up to our email list you're guaranteed to get the inside scoop on Jaunts before they sell out or become unavailable.

Is my credit card information secure?
Yes extremely so. We use an encrypted Secure Socket Layer (SSL) connection and your credit card information is transmitted directly to a secure electronic vault from where the credit card companies tell us if the card is valid. We never store your credit card information on our servers.

How do I get my voucher?
Immediately after submitting your order, you will be able to download your voucher from the Jaunt.ca website - check the "My Vouchers" section of "My Account". The "New Vouchers" tab contains all your unused vouchers. Your latest purchase will be right at the top. Click the voucher you want to view (or print), then click on the PDF icon on the right, which will open the voucher in Adobe Acrobat Reader.

When will I receive my voucher?
You will receive your voucher immediately after submitting your order. Many other sites will make you wait until the offer closes, but at Jaunt we give it to you right away!

What if I lose my voucher?
Simply re-print it. Sign in to the site, check the "My Vouchers" section of "My Account". Locate and click on your lost voucher, then click on the PDF icon on the right, which will open the voucher in Adobe Acrobat Reader.

Do I need to print my voucher?
In most cases you will need to print the voucher and present it to the merchant for redemption. In some cases, you may not need to print your voucher but will require its unique ID number to redeem your Jaunt by phone or online. If this is the case it will be stated on the voucher.

I do not think I've received my voucher. What should I do?
You can always find your vouchers online. Simply sign in to the site, select 'My Account' and click on the voucher in question to view and print it. You will be notified by email as soon as you place an order with your voucher details, but if you don't receive the email in your inbox it is possible that your email program put the email with your voucher(s) into your junk mail box. Did you check there?

When can I use my voucher(s)?
You can typically use your voucher as soon as you receive it unless otherwise stated.

Do vouchers expire?
Any restrictions, including expiration date, will be stated on the voucher (and on the feature page so you know all the details before you make the purchase). The expiration date is binding unless prohibited by law.

Do I need an ID when I redeem my voucher?
Yes. Please bring a valid ID when you redeem your voucher. If you gift your voucher to someone else, that person should bring his/her ID when redeeming. The merchant may record your name and ID number to prevent fraud and counterfeiting.

How many vouchers will I receive if I buy more than one voucher?
Good question! You will receive one confirmation email but separate vouchers for each Jaunt purchased. This makes it easy to give the gift of Jaunt.

What is the refund policy?
Jaunt will issue refunds on unused vouchers until 14 days after the offer closes. If you're only available to redeem your Jaunt on certain dates, make sure you book your Jaunt with the hotel/merchant during the refund period. If the Jaunt is not available on the day you need, we'll be happy to issue a full refund provided that you make your request within 14 days after the offer closes on Jaunt.ca. If you would like to request a refund, contact us for more details.

Are vouchers transferable and can I give them as gifts?
Yes vouchers are fully transferable and giftable. Each voucher has a unique code on it and can only be used once.

If I don't use the full value of my voucher in one visit can I use the remainder later?
No unless otherwise stated on the voucher you must use the full value in one visit.

Can I buy a Jaunt after the time has run out?
Unfortunately, good things can't last forever and each Jaunt has a specific window of availability (usually one week). Once a Jaunt's time limit expires it is no longer available. This is yet another reason savvy Jaunters sign up for personalized email alerts.

What if I buy a voucher from a merchant who goes out of business?
We're extremely particular about the businesses we welcome into the Jaunt circle of trust, but in the unlikely event that a merchant or partner does go out of business, you will have nothing to worry about. Simply contact us at info@jaunt.ca and we'll make sure your individual situation is corrected immediately.

What is your privacy policy?
We take your privacy very seriously. You can see our full privacy policy here.

How do I reset my password?
To get a new password sent to your email account, Click on "Login" at the top of this page and click on the "Reset Password" link to reset your password. Your temporary password will be sent to your email account from info@jaunt.ca. If you do not see it in your inbox please check your spam/junk folder. Once you have received the email please follow the instructions.

Can I combine my voucher with other offers or specials?
No unless otherwise stated on the voucher.

How can I get my business on Jaunt?
We're always happy to hear from potential partners. Please see Jaunt for Businesses for details or email us at info@jaunt.ca

Where does the name Jaunt come from?
In the carefree travel heyday of the 1950's and 60's, a jaunt referred to a short leisurely trip made solely for pleasure. While use of the word may have declined in recent years, the craving for short pleasurable excursions is more potent than ever. At Jaunt, we're striving to bring both the idea and the word itself back to popular use.